Frequently Asked Questions
Do you register domains
Currently, we don’t offer direct registration However we use the services of reputable registrars to register and manage your domain.
Do I have to be a techie to use your web hosting?
Our web hosting accounts are managed via Cpanel. An easy to use control panel, with easy to follow tutorials. Our support team is on standby to help you. View demo here
How long does it take to set up my hosting account?
Account setup is automatic, as soon as the payment is processed. Your account is automatically created with account details sent to you via email.
What is the billing cycle for your hosting?
Our hosting plans are charged annually against an invoice sent to you via email.
How do I pay?
We currently accept PayPal, bank transfer/deposit, Cash, Mpesa. Choose the method that is convenient to you.
Can i move from my current host to you and what do i need?
Yes you can move, all we will need is to take a backup of all your files from the current host and upload them to your new account with us.
Does the cost include domain registration?
No, the cost is for hosting only.
How do i get my business online?
To get online you need to register a domain name with a registrar of your choice and purchase server space to host your website and emails
What do I get hosting with you?
Our hosting account comes with a lot of features to help in managing and securing your account. View some of the features here.
Do I need to register a domain name with you to buy hosting?
No, If you have a domain already registered which we encourage, all you need is to edit your DNS record to point to your hosting account. We can guide you through this process.